Jhessica Osum

Certificate III in Media

Class Of 2013

Bifrost Media Traineeship With TAFE

High School Diploma

Class Of 2014

Whites Hill State College

Bachelor of Software Engineering

Expected Graduation 2023

University Of Queensland

EasyR Australia

Relaunch 2019

BikeSupply

Launched 2021

MotoReview Australia

Launched 2021

Web/Full Stack Developer

2019 - Present

EasyR Australia

Key achievements

• Designed, launched and maintained three website over the past three years comprising of two ecommerce websites (https://www.easyr.com.au/, https://www.bikesupply.com.au/) and one online newspaper (https://motoreview.com.au/)
• Spearheaded a full redesign of the company’s existing ecommerce website
• Improved site performance and UI/UX, increasing sales by 37%
• Created micro-services using AWS with ReactJS and NodeJS to create applications to aid with internal processes
• Improved CTR of web pages by over 20% through redesigning website UI

Accountabilities

• Communicated with internal teams and stakeholders, working to determine solutions to improve user experience
• Produced and optimized SEO whilst staying up to date on the newest SEO guidelines
• Maintained three websites including content management and site performance
• Developed full stack web applications which processed, analyzed, and rendered data visually for internal use
• Managed time-sensitive updates, including content changes and database upgrades

Software Developer

2019 - Present

EasyR Australia

Key achievements

• Updated existing company codes and increased efficiency by an average of 75%
• Designed and developed over 70 individual scripts to aid with business and back-end processes for the company’s ecommerce front end

Accountabilities

• Worked collaboratively in a small team to produce programs and scripts for the business
• Created programs to support business model and backend development using .Net and .Net Core
• Developed scripts to manage and maintain important company data
• Performed unit testing on code

Graphic Designer

2019 - Present

EasyR Australia

Projects Done

• Brand Identities for EasyR, BikeSupply and MotoReview
• Merchandising for the TwinPower brand and their child companies
• Custom font for brand identities (EasyR)

Key achievements

• Designed 50% of all the graphics across the EasyR, BikeSupply and MotoReview websites
• Developed a cohesive and comprehensive brand identity for an established company including logo creation, business stationary, apparel, and merchandising
• Managed and developed social media campaigns that saw an increase in followers and engagement by 30%

Accountabilities

• Spearhead new graphic designs for current and future marketing campaigns
• Produced responsive digital content across multiple platforms including website and social media
• Managed and executed graphic design needs for various brands within the company to cater to the many demographics associated with the business

Content Designer

2019 - Present

EasyR Australia

Key achievements

• Served as the editor in chief for the online newspaper, MotoReview
• Lead a small team to write and edit over 80 articles
• Supervised small team of writers to ensure content was audience-appropriate, instructional, and relevant
• Maintained Ecommerce content including product management and content creation

Accountabilities

• Edited and produced over 80 articles for the MotoReview online newspaper
• Developed content strategy to increase user engagement across multiple websites
• Maintained content across all websites including product management

Cashier/Photo Lab Technician

2013 - 2019

Harvey Norman Carindale

Key achievements

• Lead casual technician of the photo lab and cashiering teams
• Served as the personal assistant to the electrical and computers franchisees within the company
• Attended multiple conferences to ensure the photo lab practices were current and up to date

Accountabilities

• Trained new staff members on their operational duties as a cashier / photo lab operator as the lead cashier for the company
• Provided and maintained excellent customer service
• Liaised with multiple suppliers to provide warranty claims on behalf of the customer and business
• Performed key administrative duties as the personal assistant of the company
• Ensured lab was well maintained and performed monthly maintenance on all equipment

Freelance Graphic Design

2015 - 2019

Key achievements

• Spearhead graphic designs for marketing campaigns across multiple platforms to create enticing sharable content
• Created, edited and managed content for websites and social media platforms for multiple non-profit groups

Accountabilities

• Developed and produced brand identities for multiple clients including logos, merchandising and a full business suite
• Created graphics for social media campaigns across multiple platforms
• Created graphics and set designs for small stages and auditoriums

Freelance Social Media Management

2015 - 2018

Key achievements

• Grew client audiences by 10-15% within the first 6 months

Accountabilities

• Developed a comprehensive marketing schedule for clients to ensure maximum growth and audience engagement
• Managed Multiple social media accounts for various clients